Course Highlight

High performing teams don’t just ‘happen’. Developing teams of people who work well together, and who harness the differing strengths and attributes of all team members, needs team leaders and managers who understand the process involved and are prepared to put effort into the things that make a real difference.

Almost everyone works in a team and has varying experiences of how teams work well – or not   Learn more about what contributes towards team effectiveness and how to work in different contexts such as inter-cultural and virtual teams.

In this two-day course, participants will learn about how teams develop and what fundamental factors help to create teams that perform well.   Challenges such as building trust and managing conflict will be addressed.  Learn about inter-cultural challenges and how to increase the effectiveness of remote or virtual teams.

Particpants will:

• Develop a more effective role in leading and participating in teams
• Understand the factors that impact on team effectiveness
• Plan steps to ensure that teams work well during different development phases
• Practise how to manage conflict in teams
• Identify factors that improve the performance of remote/virtual teams
• Learn how to manage cultural differences

Recommended background

This course is designed for all professionals who want to improve team efficiency and effectiveness. You might currently manage your own team or potentially will lead teams in the future.

What you will learn

In these two days you will learn more about research that has considered how teams develop and what factors influence how teams perform.  Practical use of this research in order to manage teams’ performance will be practised.  You will learn about tools to assess team performance and where improvements can be made.  Challenges of team leadership in various contexts such as multi-cultural or virtual teams will be addressed.  Models for building trust as well as for managing conflict will be introduced. 

Course format

This course will be taught using a combination of formal instructions, combined with practical and interactive exercises and role plays used to reinforce the concepts taught in each section of the course.   Practice-based learning and critical engagement is a key theme through all our courses allowing delegates to acquire the needed skills and techniques to be applied as soon as they are learned and developed.

A course with 10 participants is very good to favour the interactivity. Thanks for the perfect course content and lecture.

Very good course, teacher, and approach. Material available on-line prior the course + request to the participants about their expectations from the course.

A pleasant and knowledgeable instructor with a lot of interaction among participants.

An excellent course for people like myself.

Congratulations! Very well done. Nothing more to add.

I really appreciated the empathy and skills of the lecturer Bruno Bosch. Also, the size of the group (7 persons) was perfect to have the necessary interactivity throughout the course.

I strongly recommended this training to my colleagues as I found it very useful.

I think this was one of the best course I've ever attended. The trainer, Mrs Maureen, was extremely pedagogic and the structure of the course was very well planned with just the right mixture of theory versus practical examples and exercises.

It was a very enjoyable course. The group was small which made it easier to be 100% involved.  The exercises and case study were absolutely great and necessary to put the theory in practice. A very knowledgeable teacher.

It was nice to have a lecturer with profound knowledge on the topic so that the level of discussion could go further than the simple basics of valuation.

Lecturer had good understanding of the subject and good understanding of practical application.

Perfect for me. Exactly what I was looking for.

Thank you for the training, which was very clear and met my needs.

The course absolutely answered my expectations and needs.

The lecturer is a knowledgeable person with real market experience which is a plus.

The lecturer is excellent. She explained clear and control good interaction with students.

The training format and takeaways corresponds to what I expected. Thanks for the good preparation

Theoretical explanations good and with good interaction with audience.

There were lots of real life examples and relation to peoples own industries.

This was an excellent course and Kris made it very interesting and useful. He is highly knowledgeable, skilled and open to suggestions.

Thumbs up Maureen!

Very good and interesting training. One of the best I ever had.